Privacy Policy

Last Updated: March 8, 2026

1. Overview

Vala is provided by SaverStride LLC ("Vala," "we," "our," or "us"). This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.

2. Information We Collect

We collect information needed to operate the app, improve performance, and support your account.

  • Account information: Name, email address, phone number, and login credentials.
  • Financial information: Account and transaction data you connect through our supported providers.
  • Payment and subscription information: Billing records and payment details processed through our payment partners.
  • Usage and analytics data: App interactions, feature usage, crash logs, and device/browser details.
  • Support communications: Messages, feedback, and files you send to customer support.

3. Financial Data Providers

Vala uses third-party service providers, including Plaid, to support secure account connectivity and transaction access. Your use of these integrations is also subject to the third-party provider policies. For Plaid details, visit Plaid End User Privacy Policy.

4. How We Use Information

  • Provide and maintain core app functionality.
  • Deliver budgeting insights, alerts, and account-related notifications.
  • Process subscriptions and billing activities.
  • Monitor reliability, prevent fraud, and improve security.
  • Respond to support requests and service inquiries.
  • Comply with legal obligations and enforce our Terms.

5. How We Share Information

We share information only when needed to operate Vala and comply with law, including with service providers, financial integration partners, infrastructure vendors, analytics tools, and legal authorities where required. We do not sell your personal information to third parties.

6. Data Retention

We retain information for as long as needed to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods may vary based on data type and legal obligations.

7. Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption, access controls, and monitoring practices appropriate to the sensitivity of financial data.

8. Your Choices and Rights

You can update account details, manage communications, and request account deletion through in-app settings or by contacting support. Depending on your location, you may have rights related to access, deletion, or correction of personal information.

9. Children's Privacy

Vala is intended for users age 18 and older. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@valapoint.com.